Turkish Airlines launches initiative for passengers with disabilities

Turkish Airlines launches initiative for passengers with disabilities

The Sunflower Lanyard project aims to make the travel experience easy for all guests

Turkish Airlines has announced the launch of the Sunflower Lanyard project, an initiative aimed at improving the travel experience of passengers with disabilities and limited mobility.

Within the scope of the Differences Add Value programme, the airline offers Sunflower Lanyards to passengers with invisible disabilities such as autism, dementia, anxiety and vision or hearing disorders to help ground service personnel and cabin crew identify them should they require additional assistance.

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Turkish Airlines chief executive Bilal Ek┼či said: “While we are enhancing the privileged travel experience we offer as Turkish Airlines. We focus on the expectations and needs of our passengers and develop projects accordingly.

“Therefore, we are able to host hundreds of thousands of guests from different cultures and regions with a high satisfaction ratio above the clouds. As the airline that flies to more countries than any other and believes every destination in its network has its gems waiting to be discovered, we will continue to develop services that will remove barriers.”


Working with Turkish Airlines on the project, Hidden Disabilities chief executive Paul White added: “We are delighted that Turkish Airlines has joined the Hidden Disabilities Sunflower global network. Delivering our training to 17,000 staff is an incredible achievement that shows the airline’s commitment to making aviation accessible. Passengers with non-visible disabilities can travel to 129 countries with Turkish Airlines, secure in the knowledge that the airline staff will greet them with kindness, patience and understanding.”

Sunflower Lanyards are an international symbol of invisible disabilities and can be obtained from counters located in domestic and international terminals of Istanbul Airport.

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