Dnata sees 30% surge in demand for...

Agents are trained to ensure children feel safe and comfortable during solo journeys

This year, Dnata has assisted more than 6,000 unaccompanied minors, aged between five and 12 years old, from check-in to boarding at Dubai International (DXB) and Dubai World Central (DWC).

These figures are set to grow with a 30% year-on-year increase anticipated on 2022's numbers.

To accommodate demand, Dnata aims to enhance its offering to provide a smooth experience for young travellers.

With an expert team, comprehensive training and a specially designed lounge, the air and travel services provider says it is setting new standards for the well-being and comfort of unaccompanied minors.

Dnata senior vice president, Airport Operations UAE and MEA, Jaffar Dawood said: "We take the responsibility of looking after young flyers very seriously. Our mission is to ensure a seamless and enjoyable airport experience, removing the stress from their journey and creating lasting memories in our exclusive lounge.

"We are proud to have earned the trust of thousands of parents with our safe and reliable services, and will continue to take initiatives to further enhance our offering."

Agents ensure that all personal documents are correct, from the identification of the guardian handing over or collecting the minor, to the handover of the minor to the cabin crew.

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Dnata's dedicated unaccompanied minor lounge is located at Dubai International’s Terminal 1. The facility provides an entertaining space for young travellers to relax and play in before their flights, and lounge staff work closely with airline colleagues to ensure unaccompanied minors arrive at their gate on time.

Dnata’s services are available to more than 145 airline partners servicing DXB and DWC.

For more information, visit www.dnata.com