Accor partners with Alltheway on new luggage service

Accor partners with Alltheway on new luggage service

Hospitality group supports start-up company’s hotel-to-airport baggage service

Accor is supporting a new service created by start-up company Alltheway which seeks to make travel easier by transporting customer baggage between city centres and airports.

The initiative will enable travellers to check in their baggage from the group’s hotels. Once the baggage is checked in, it will be collected from the hotel and transferred to the destination airport. This service will allow travellers to move freely and make the most of their journey unencumbered.

Launching on 5 June between Paris Charles de Gaulle airport and four Parisian Accor hotels, travellers will be able to track the progress of their bags throughout their journey using the Alltheway app.

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Damien Perrot, Accor’s global chief design, technical services and innovation officer for premium, midscale and economy brands, said: “We are very pleased to successfully implement this new service with Alltheway. It is based on trials conducted in recent months by Accor, Alltheway and various partners. The group wants to continue working with innovative companies in order to offer its customers a genuine hospitality ecosystem.”


Alltheway was created in 2022 by Emilie Gazeau, Julien de Colfmacker and Anouar Zbaida. Zbaida added: “We developed Alltheway based on a simple belief – baggage is a constraint and a source of stress for travellers. Removing this restriction allows us to rethink mobility – favouring more sustainable modes of transport and therefore helping to reduce carbon emissions. To achieve this, we needed to create an ad hoc data platform.”

Accor will support Alltheway with its goal of launching the service internationally in late 2024.

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